Cleaning worker training is a vital opportunity for distributors in our industry. Assisting and training our end-customers in ways to perform their duties and use products properly and more effectively is what sets janitorial suppliers apart from big-box and online retailers. This specialized training leads to unmatched customer loyalty and helps professionalize our industry.
The Wrong Message
The U.S. Bureau of Labor Statistics' Occupational Outlook Handbook is a published review of just about every type of job available in the country. The section that addresses “Building Cleaning Workers” highlights such points as the nature of the work, the details of the profession, and job outlook.
Most of the information is well researched and provides a very good overview of the professional cleaning industry. However, the section entitled Education and Training gets it all wrong. It reads:
No special training or education is required for most entry-level janitorial or cleaning jobs but workers should be able to perform simple arithmetic and follow instructions.*
A statement like this coming from such a worthy body as the Bureau of Labor Statistics is really an insult to our industry. It is true that cleaning workers in the United States do not have to attend a college or university to receive a degree in cleaning before they can enter the industry. However, indicating that “no special training or education” is necessary is not only offensive to those of us in the industry, but it is also a reflection of the old way of viewing the cleaning industry overall.
Reap the Benefits
Training is vital to any industry and especially the professional cleaning industry. In recent years, the importance of cleaning—particularly to keep people healthy—has finally received the awareness and attention it deserves. However, there are many other reasons training is so crucial to our industry.
Read the benefits now:
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