Cleanlink – Article on BSC Client Feedback -“What facility managers are saying about pricing, green, sustainability, cleaning priorities and janitor wages”

Building service contractors don’t have to be told that the recession changed the contract cleaning industry — in some cases, permanently. There may be no going back to the daily cleaning and vacuuming specs of five years ago. Instead, greater labor efficiencies through chemicals, products and technology will increasingly be an ingredient to success. Green cleaning may never incite the same kind of excitement it did when it first bowled onto the industry scene.

Yet the evolutionary theory that it is those most responsive to change, not the strongest nor the most intelligent, who will survive, is, in many ways, proven true during tough times — and some may argue that it takes all three of those traits to truly succeed in this industry.

Read more: http://www.cleanlink.com/cp/article/Customer-Feedback-Facility-Managers-Weigh-In--14131?source=CL-Homepage-#1-040912