Monday, October 15, 2012

CIMS Corner: Certified FAQs




When a company introduces a new product or service, one of the first things it often does is release a set of frequently asked questions (FAQs) to provide general information and anticipate questions that are likely to be asked. The ISSA Cleaning Industry Management Standard (CIMS) and CIMS-Green Building (GB) program is no different, having two FAQs readily available on the ISSA.com Web site at www.issa.com/cims. However, there are a series of additional questions that are often asked regarding the program, and I figured that ISSA Today’s “CIMS Corner” was a good place to clarify some misconceptions and provide more information. Of course, my assistant, Plamena Todorova, I, and the entire ISSA Membership Services team are happy to answer any additional questions you may have. Just give us a shout!

What is the difference between, CIMS, CIMS-GB, I.C.E., and I.C.E.-GB certification?
On an ever-increasing basis, you hear individuals and companies claim to be CIMS/CIMS-GB certified or an ISSA Certification Expert (I.C.E). Yet there seems to be some confusion regarding the differences between the designations. Let’s start with CIMS/CIMS-GB.

Simply stated, CIMS and CIMS-GB certification apply to an entire cleaning organization, require a comprehensive on-site assessment by an accredited third-party, and indicate that the organization complies with the CIMS/CIMS-GB standard.

The I.C.E. program prepares attendees to lead customers or their own organizations through the CIMS/CIMS-GB certification process. I.C.E. and I.C.E.-GB certification, applies to an individual, and certification is earned by attending a workshop and passing an examination on the elements of the standard. Further, while the attendee achieves certification as an individual, the organization he or she represents does not become certified.

It is important to note that individuals who attend an I.C.E. workshop and pass the examination achieve both I.C.E. and I.C.E.-GB certification because the workshop covers the elements of both. However, organizations that achieve CIMS certification do not necessarily achieve CIMS-GB certification. Rather, they are separate designations; organizations must first pass a CIMS assessment to be eligible for GB although most applicants do undergo their assessments for CIMS and CIMS-GB simultaneously.

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